Refund Policy ​

Last updated: July 22, 2026

This Refund Policy applies to all software products sold by Mantrika Sound ("we", "us", or "our"), including Mantrika Tools and MTK Offline Render (the "Products"). It forms part of our Terms of Service.

14-day refund policy ​

All purchases of our Products are covered by a 14-day refund policy, in line with Paddle's Buyer Terms.

You may request a refund within 14 days of your purchase. You do not need to demonstrate that the Product is defective, and this applies whether or not you have already downloaded or used the Product.

This 14-day policy is available to all customers, regardless of where you are located. Refund requests are processed by Paddle in accordance with its Buyer Terms and Refund Policy. Paddle may decline a request where there is evidence of fraud or refund abuse.

How to request a refund ​

You can request a refund in either of two ways:

  • Contact Paddle directly at paddle.net, using the order number shown on the receipt Paddle emailed you; or
  • Email us at mantrikasound@gmail.com with your order number, and we will arrange the refund with Paddle on your behalf.

Approved refunds are returned in full to your original payment method, typically within 3–5 business days, though the exact timing depends on your bank or card issuer. Your license to use the Product ends once a refund is issued.

After the 14-day period ​

If more than 14 days have passed, please still get in touch. We will consider a refund on a case-by-case basis, in particular where:

  • The Product does not work as described and we are unable to resolve the issue within a reasonable time after you have contacted us for support; or
  • You were charged in error, for example a duplicate charge.

Subscriptions ​

Where a Product is offered on a subscription basis, the first payment is covered by the 14-day policy described above.

You may cancel future renewals at any time to avoid being charged for the next billing period. Cancelling stops future charges; it does not automatically refund the current period unless one of the circumstances above applies, or unless a refund is required by the consumer law that applies to you.

Statutory rights ​

Nothing in this policy limits any non-waivable rights you have under the consumer laws of your country, including any statutory right of withdrawal or cancellation. Where the law grants you greater rights than this policy, those rights apply.

Contact ​

For any refund or billing question, contact us at mantrikasound@gmail.com.

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